🔐🐾 Privacy Policy

Mitzis Texas LLC

(Operating under the brand name “Mitzis Scoop Crew”)

Last Updated: July 1, 2025

Mitzis Texas LLC (“Company,” “we,” “us,” or “our”), operating under the brand name Mitzis Scoop Crew, respects your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

  • 🌐 Visit www.mitzisscoopcrew.com

  • 📱 Use applications linked to this policy

  • 📅 Sign up for dog waste removal services

  • 💬 Communicate with us via phone, email, or SMS

  • 📣 Interact with us through marketing or social media

If you have questions, contact us:

📧 hello@callmitzi.com
📞 (830) 515-5393

📌 Summary of Key Points

  • We collect personal information necessary to provide our services.

  • We do not sell or share your personal information for third-party marketing.

  • SMS consent and phone numbers are never shared for marketing purposes.

  • We use reasonable safeguards to protect your data.

  • You have rights to access, correct, or delete your information.

📑 Table of Contents

1️⃣ What Information Do We Collect?
2️⃣ How Do We Use Your Information?
3️⃣ When & With Whom Do We Share Information?
4️⃣ Cookies & Tracking Technologies
5️⃣ Social Media Logins
6️⃣ Data Retention
7️⃣ Data Security
8️⃣ Your Privacy Rights
9️⃣ Do-Not-Track Signals
🔟 U.S. State-Specific Privacy Rights
1️⃣1️⃣ Updates to This Policy
1️⃣2️⃣ Contact Information
1️⃣3️⃣ How to Review, Update, or Delete Your Information

1️⃣ What Information Do We Collect?

👤 Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • Payment information (processed securely via third-party provider)

  • Service preferences

  • Communication preferences

If you use social login options, we may collect public profile information such as name and email.

🌐 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Location data (approximate)

  • Usage logs

  • Cookies and similar tracking technologies

2️⃣ How Do We Use Your Information?

We process your information to:

  • 📅 Schedule and manage services

  • 💳 Process payments

  • 📱 Send service-related SMS and email communications

  • 🛠 Provide customer support

  • ⭐ Improve our website and services

  • 📊 Analyze usage trends

  • ⚖ Comply with legal obligations

We do not use your data for unrelated third-party marketing.

3️⃣ When & With Whom Do We Share Information?

We may share limited information:

  • With secure third-party payment processors

  • With service providers assisting with website hosting or analytics

  • With Google Maps API services for routing

  • In the event of a merger, acquisition, or business transfer

  • When required by law

🚫 We do NOT sell personal data.
🚫 We do NOT share SMS opt-in data for marketing purposes.

4️⃣ Cookies & Tracking Technologies 🍪

We use cookies for:

  • Security

  • Website functionality

  • Performance optimization

  • Analytics

You may disable cookies in your browser settings.

We may use tools such as Google Analytics to understand website usage.

5️⃣ Social Media Logins

If you log in via social media (e.g., Facebook or X), we may access publicly available profile data such as:

  • Name

  • Email

  • Public profile information

We use this information only as described in this policy.

6️⃣ How Long Do We Keep Your Information?

We retain your information:

  • For as long as your account remains active

  • As needed to provide services

  • Up to 12 months after account closure unless legally required to retain longer

Backup systems may retain archived copies for security purposes.

7️⃣ How Do We Protect Your Information?

We use reasonable administrative, technical, and physical safeguards to protect your information.

However:

⚠ No online system is 100% secure.
You use our services at your own risk and should access them through secure networks.

8️⃣ Your Privacy Rights

You may:

  • Request access to your data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Withdraw consent where applicable

To make a request:

📧 Email: hello@callmitzi.com
📞 Call: (830) 515-5393

9️⃣ Do-Not-Track (DNT)

We do not currently respond to Do-Not-Track browser signals due to a lack of uniform standards.

🔟 U.S. State Privacy Rights

If you are a resident of California, Texas, Florida, or other applicable states, you may have additional rights including:

  • Requesting access to personal data

  • Correcting inaccuracies

  • Requesting deletion

  • Opting out of targeted advertising

  • Designating an authorized agent

To exercise these rights, contact:

📧 hello@callmitzi.com
📞 (830) 515-5393

1️⃣1️⃣ Policy Updates

We may update this Privacy Policy from time to time.

The “Last Updated” date at the top reflects the most recent revision.

Material changes may also be communicated via email or website notice.

1️⃣2️⃣ Contact Information

Mitzis Texas LLC
Operating under the brand name Mitzis Scoop Crew

📍 834 Sagewood Trl
San Marcos, TX 78666

📧 hello@callmitzi.com
📞 (830) 515-5393

1️⃣3️⃣ Review, Update, or Delete Your Information

To review, update, or delete your personal information, contact us directly via email or phone.

We will respond within a reasonable timeframe as required by applicable law.